Privacy Policy

1. Purpose and scope of information

The primary data collected includes: Full name, email, phone number, address, and customer requests. These are the information that customers are required to provide when registering to use the service and for Neo Nam Viet to contact and confirm customer registration on the website to ensure customer rights.

2. Information usage scope
Neo Nam Viet uses the information provided by customers to:

• Authenticate customer feedback through the Website.
• Provide timely services to customers.
• Notify about the latest products and support information at Neo Nam Viet.

3. Information storage period

Customer data will be stored until there is a cancellation request. Otherwise, in all cases, customer information will be securely stored on the server of this website: https://neonamviet.com/.

4. Address of the unit collecting and managing information

NEO NAM VIET CO., LTD

• Representative Office: No. 4, Street 1, An Khanh Ward, Thu Duc City, Ho Chi Minh City
• Tel: 0932 167 383
• Email: info@neonamviet.com
• Website: https://neonamviet.com/

5. Customer information security commitment

Customer information on the Website is committed to absolute security according to the privacy policy on the Website. The collection and use of customer information will only be done with the customer's consent, except for other cases as stipulated by law. Do not use, transfer, provide, or disclose to any third party about customer information without the customer's consent.

In case the server storing information is hacked, leading to data loss, Neo Nam Viet will be responsible for notifying the competent authorities for timely investigation and handling and informing customers.

The management board of Neo Nam Viet requests customers to provide complete and relevant information when registering, such as: Full name, contact address, email, phone number, and content, and take responsibility for the legal accuracy of the information provided.

The management board of Neo Nam Viet shall not be liable for nor resolve any cases related to customer rights if all information provided by the customer during initial registration is found to be inaccurate.